The Civic Design Lab (CDL) is a civic innovation lab within Oakland City Hall that grew out of the 3-year community-led Resilient Oakland initiative. CDL has been brought together through public-private-partnership to convene, incubate, and solve civic resiliency challenges for Oaklanders. CDL applies human centered design and systems thinking to public sector problems, starting with the question: “who are we designing this policy or service for?” By deploying a systems-based, design thinking methodology, CDL can upend the current siloed approach towards urban governance by integrating different departments to support big picture city management. Click here to learn more about our roots and inspiration.